What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information including name, email and phone number.
How do you collect information?
When you conduct an enquiry on our website or fill out a form, as part of the process, we collect personal information you give us such as your name, phone number and email address. Your personal information will be used for the specific reason of answering your enquiry or proceeding with your request.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices.
To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail depending on the details you have provided to us.
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. In accordance with the GDPR, we must inform you that you are using cookies on our site.
Types of Cookies:
Session (transient) cookies – These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (permanent or stored) cookies – These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date, usually 30 days or less) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site. Take a look below to view which cookies Wix places on our site, their type and purpose:
svSession (Persistent) // Identifies unique visitors and tracks a visitor’s sessions on a site
hs (Session) // Used for browsing security
XSRF-TOKEN (Session) // Used for browsing security
smSession (Persistent – Two weeks) // Identifies logged in site members
TSxxxxxxxx (where x is replaced with a random series of numbers and letters) (Session) // Used for browsing security
TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) (Session) // Used for browsing security
RequestID (Session) // Tracks visitor behaviour and measures site performance
What else do I need to know?
How can your site visitors withdraw their consent?
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org.
If you have any questions, you are invited to contact us at email@example.com.